Privacy Policy

Last updated: 19 October 2026

Noble Foods respects your privacy and is committed to protecting the personal information you share when visiting or purchasing products from https://noblefoods.co.in.

This Privacy Policy explains what information we collect, how we use it, when it may be shared with service providers, how we protect it, and the choices available to you.

By using our website, creating an account or placing an order, you acknowledge the practices described in this policy, subject to any consent required by applicable law.

1. About Noble Foods

Business name: Noble Foods
Website: https://noblefoods.co.in
Registered/business address: Ochanthuruth P.O., Vypin, Cochin, Kerala.
Privacy and customer support email: noblefoodsmail@gmail.com
Phone: 9388008172 / 8197471622

For privacy-related questions, requests or complaints, please contact us using the details above.

2. Information We Collect

Depending on how you use our website, we may collect the following information.

A. Information you provide

When you place an order, create an account or contact us, we may collect:

• Name and contact details, including email address and phone number.

• Billing and shipping address, including PIN code and state.

• Order details, including products purchased, quantities, prices and order history.

• Information you provide when contacting us about an order, return, refund or complaint.

• Account information needed to provide customer account services.

Please do not send us passwords, payment authentication codes or other confidential payment credentials by email or through customer-support messages.

B. Payment information

Payments may be processed through PhonePe or other payment methods offered at checkout.

Payment providers may process transaction details, payment status, transaction references and other information required to complete or verify a payment.

Noble Foods does not intend to collect or store your UPI PIN, card PIN, banking password or payment OTP. Such authentication details should be entered only through the authorised payment interface when requested by the payment provider.

Payment processing is subject to the relevant payment provider’s terms and privacy policy.

C. Technical and usage information

When you visit our website, certain technical information may be collected automatically by our hosting provider, WordPress, security tools or other website services. Depending on their configuration, this may include:

• IP address and browser information.

• Device and operating-system information.

• Pages visited and approximate visit times.

• Referring website or page.

• Website error, security and server-log information.

• Cookie identifiers and session information.

This information may be used to operate the website, maintain security, troubleshoot errors and improve performance.

3. How We Use Your Information

We may use personal information for the following purposes:

1. To process, confirm and fulfil your orders.

2. To prepare packages and arrange delivery through India Post or another applicable delivery service.

3. To process payments, refunds, cancellations and transaction-related enquiries.

4. To create and maintain customer accounts, where applicable.

5. To communicate order confirmations, dispatch information, delivery updates and customer-support responses.

6. To investigate complaints, incorrect deliveries, suspected fraud and payment disputes.

7. To maintain accounting, tax, business and other records required by law.

8. To operate, secure, maintain and improve our website.

9. To measure website performance, manage product listings and support marketing activities where the relevant tools are enabled and their use is lawful.

10. To comply with legal obligations and respond to lawful requests from competent authorities.

We aim to collect and use only information reasonably necessary for the relevant purpose.

4. WooCommerce and WordPress

Our website uses WordPress and WooCommerce to display products, manage the shopping cart, process orders and provide customer account functionality.

When you place an order, WooCommerce may store information such as your name, contact details, billing and shipping addresses, purchased products, order totals and order status.

If you create a customer account, information associated with that account may be stored so you can access relevant account and order details.

We use this information to operate our online store and provide the services you request. WooCommerce and WordPress are software platforms; the personal information collected through our store is managed by Noble Foods and the service providers involved in operating the website.

5. Google for WooCommerce and Google Services

Our website may use Google for WooCommerce to connect our store with supported Google services, such as product listings and, if configured, advertising or measurement services.

Depending on the services we enable and their settings, relevant information may be shared with Google. This may include product information, store or order-related information required for a connected feature, and website usage or conversion information where measurement tools are enabled.

Google processes information according to its own terms and privacy practices.

For further information, please read Google’s Privacy Policy:

https://policies.google.com/privacy

Important: The exact information shared depends on which Google features are enabled in our store. We will not assume that analytics, advertising conversion tracking or other optional tracking is active unless configured.

6. Payment Service Providers

When you select PhonePe or another available payment method, you may be redirected to, or interact with, a payment interface operated by the relevant provider.

The payment provider may collect and process information necessary to authenticate and complete the transaction, prevent fraud, meet regulatory requirements and handle payment disputes.

Noble Foods may receive transaction confirmation, payment status, transaction references and other information needed to reconcile orders and process refunds.

Please review the privacy policy and terms of the payment provider you choose. Noble Foods does not control the independent privacy practices of third-party payment providers.

7. Shipping and Delivery

To deliver your order, we share the information reasonably necessary for shipping with India Post or the applicable delivery service.

This may include:

• Recipient’s name.

• Delivery address and PIN code.

• Contact number, where required.

• Parcel or shipment details and tracking information.

This information is used to dispatch and deliver your order, track the shipment, investigate delivery issues and manage returned or undelivered parcels.

8. Hosting, Security and Website Performance

Our website is hosted by a web-hosting provider. The hosting environment may process website requests, technical logs, backups and other information required to operate and secure the website.

We use the LiteSpeed Cache plugin to improve website performance through caching and optimisation. Depending on the configuration, technical information and temporary copies of website pages may be processed or stored by the website’s hosting and caching systems.

We use the Astra theme to display the website. The theme itself is part of the site’s presentation system; any additional data processing depends on the features, integrations or extensions actually enabled.

We may also use security, backup, maintenance or performance tools as needed to operate the website safely.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality and improve performance.

Cookies are small files stored by your browser. Depending on the features enabled, they may be used for:

• Maintaining shopping-cart contents and checkout sessions.

• Supporting customer login and account functionality.

• Remembering certain website preferences.

• Maintaining website security.

• Supporting caching and performance optimisation.

• Measuring website usage or marketing performance, where applicable.

Some cookies are necessary for the website or shopping process to function. Other cookies may be associated with optional analytics, advertising or connected third-party services.

You can manage cookies through your browser settings. Blocking certain cookies may affect shopping-cart, login, checkout or other website functionality.

Where applicable law requires consent for non-essential cookies or similar technologies, we will seek the required consent before using them.

10. When We Share Personal Information

We do not sell customer personal information as a standalone commercial product.

We may share relevant information with the following categories of recipients when necessary:

• Payment providers: to process payments, refunds and transaction disputes.

• Shipping providers: to deliver parcels and resolve shipping issues.

• Website hosting and technical providers: to host, maintain, secure and improve the website.

• Google and other connected services: to provide features that we have enabled, such as product listings, analytics or advertising.

• Professional advisers: such as accountants or legal advisers, where reasonably necessary.

• Government, regulatory or law-enforcement authorities: when required by applicable law or a lawful request.

We aim to limit sharing to the information necessary for the relevant service or purpose. Third-party providers may process information under their own applicable terms, privacy policies and legal obligations.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, tax compliance, dispute resolution, security and legal obligations.

For example:

• Order and transaction records may be retained for the period required by applicable accounting, tax and other laws.

• Customer account information may be retained while the account remains active and for a reasonable period afterwards where necessary.

• Customer-support and complaint records may be retained for as long as needed to resolve the matter and address related legal or business requirements.

• Technical and security logs may be retained for a limited period according to the settings of our hosting and security services.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, subject to applicable legal requirements and legitimate record-retention needs.

12. Information Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

These measures may include access controls, secure website connections, software updates, backups and security tools.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security, but we will take reasonable steps to protect information and respond appropriately to security incidents.

13. Your Privacy Choices and Requests

Subject to applicable law, you may contact us to:

• Request information about personal data associated with your customer account or orders.

• Request correction of inaccurate personal information.

• Request deletion of information where deletion is legally permitted and the information is no longer required for a lawful purpose.

• Withdraw consent where processing is based on consent and withdrawal is available under applicable law.

• Raise a privacy complaint or concern.

• Exercise any other rights available under applicable Indian data-protection law.

To protect your information, we may need to verify your identity before acting on a request.

Some records, including transaction, tax, accounting or dispute-related records, may need to be retained where required by law or necessary for a lawful purpose.

14. Children’s Privacy

Our website is intended for people who can lawfully use an online shopping service and make purchases under applicable law.

We do not knowingly seek to collect children’s personal information beyond what is legally permitted and necessary for the relevant service. If you believe that a child has provided personal information to us inappropriately, please contact us so that we can review the matter and take appropriate action.

15. Third-Party Websites

Our website may contain links to third-party websites or services, including payment providers and other external platforms.

When you visit an external website, its own terms and privacy policy apply. Noble Foods is not responsible for the privacy practices, content or security of third-party websites that we do not operate.

We recommend reviewing the relevant privacy policy before submitting personal information to a third party.

16. Applicable Law and Privacy Complaints

This Privacy Policy is intended to operate in accordance with applicable Indian law, including the Digital Personal Data Protection Act, 2023, the rules and provisions brought into force under that Act, and other applicable legal requirements.

If you have a privacy-related question, request or complaint, please contact us first using the details below. We will review and respond to the matter in accordance with applicable requirements.

Privacy Contact: Nevin Noble
Email: noblefoodsmail@gmail.com
Business: Noble Foods
Website: https://noblefoods.co.in
Address: Ochanthuruth P.O., Vypin, Cochin, Kerala.

17. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, data practices or applicable legal requirements change.

The latest version will be published on this page with its updated date. We encourage customers to review this page periodically.

18. Contact Us

For questions about this Privacy Policy or the handling of your personal information, please contact Noble Foods using the contact details published above.