Last updated: 19 October 2026
At Noble Foods, we aim to pack and dispatch your orders promptly so you can enjoy our food products with convenience. This Shipping and Delivery Policy explains how orders placed through noblefoods.co.in are packaged, shipped and delivered.
1. Order Processing and Dispatch
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Orders are usually packed and dispatched on the next working day after the order is received and confirmed.
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Orders received on Sundays, public holidays or other non-working days will generally be processed on the next working day.
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Dispatch may take longer during periods of high order volume, product unavailability, adverse weather, postal service disruptions or other circumstances beyond our reasonable control.
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We will make reasonable efforts to inform customers if a significant dispatch delay occurs.
The dispatch date is the date on which the parcel is handed over to India Post or the applicable shipping service. It is not the delivery date.
2. Shipping Method
Orders are usually shipped through India Post Parcel service.
After dispatch, delivery is handled by India Post and is subject to its service availability, delivery routes, operating schedules and other applicable conditions.
Delivery times may vary depending on the destination, postal network conditions, weather, holidays and other circumstances. Any delivery estimate provided by Noble Foods or the carrier is indicative and is not a guaranteed delivery date unless expressly stated.
Where tracking is available, customers may use the tracking details provided by India Post to follow their shipment.
3. Packaging and Shipping Charges
The applicable packaging and shipping charges are included in the product price for orders shipped within Kerala.
For deliveries to destinations outside Kerala, an additional ₹20 is added to the order price to cover the additional shipping cost.
Any applicable additional shipping charge will be shown or communicated to the customer before the order is confirmed and payment is completed.
No separate packaging or shipping fee will be charged beyond the amount disclosed at checkout or otherwise agreed before the order is placed.
4. Product Packaging and Shipment Details
Our products are packed according to their product type for shipping.
Diafood
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Diafood is shipped in a package containing 1.8 kg of product.
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The product is packed for dispatch and sent through India Post Parcel service.
Millets and Other Flour Mixes
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Millets-based mixes and other applicable flour mixes are shipped in a box containing three individual packs of 500 g each.
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The total product weight in this box is 1.5 kg.
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The packs are placed inside a shipping box for dispatch.
Please check the product description before placing an order to confirm the pack size and total quantity.
5. Delivery Address and Customer Responsibilities
Customers are responsible for providing a complete and accurate shipping address, including the recipient’s name, house or building details, locality, town or city, state, PIN code and a reachable contact number where required.
Noble Foods will not be responsible for delays or failed deliveries caused by an incomplete or incorrect address supplied by the customer, although we will make reasonable efforts to assist where possible.
If a parcel is returned to us because it could not be delivered, we will contact the customer to discuss the available options. Any additional shipping charge for resending the parcel will be communicated before reshipment.
6. Shipping Delays and Undelivered Parcels
Although we aim to dispatch orders on the next working day, delivery after dispatch is dependent on India Post.
Delays may occur due to postal service interruptions, weather conditions, public holidays, incorrect address information or other circumstances outside our control.
If your parcel has not arrived within the expected delivery period, please contact us with your order number. We will help you check the shipment status and, where appropriate, follow up with the carrier.
If an order cannot be delivered or fulfilled, we will handle the matter in accordance with our Return, Refund and Cancellation Policy and applicable law.
7. Damaged, Tampered With or Incorrect Shipments
Please inspect your parcel and its packaging when it arrives.
If you receive a damaged, tampered-with or incorrect product, contact Noble Foods as soon as possible, preferably within 7 days of delivery. Include your order number, a description of the problem and photographs of the outer packaging, shipping label and product where available.
Please retain the packaging and product until we advise you on the next steps. We will review the issue and provide an appropriate resolution in accordance with our Return, Refund and Cancellation Policy and applicable consumer-protection law.
8. Delivery Restrictions
Shipping availability depends on India Post’s service coverage and any applicable restrictions on the destination or shipment.
If we are unable to ship an order to the address provided, we will inform the customer and arrange an appropriate resolution, including a refund where applicable.
9. Contact Us
For questions about order processing, shipping, tracking or delivery, please contact Noble Foods using the customer-support details published on our website.
Business: Noble Foods
Website: https://noblefoods.co.in
Email: noblefoodsmail@gmail.com
Phone: 9388008172
Business Address: Ochanthuruth P.O., Vypin, Cochin, Kerala.
10. Policy Updates
Noble Foods may update this Shipping and Delivery Policy to reflect changes in shipping arrangements, charges, packaging or applicable legal requirements. The latest version will be published on this page with its revised date.